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Shoe Polishers Customer ServiceShoe Polishers customer service is available from 10am-4pm Monday thru Friday (MST)Email allows us to transfer information to the right department for faster service. Please email your request. Allow 12 hours for a response back (closed on weekends). Tracking: Tracking numbers are sent to the email address you provided within 3 days of ordering. You can track you package by visitng UPS.com. Please allow 7 business days for your order to arrive. If you still have a question or concern contact: Tracking@Shoepolishers.com Exchange Damaged Item: No problem. Repack the product for pick up. We will have UPS pick up package within 72 hours. Upon arrival at the warehouse a new item will ship. Please allow 7 days for this process to cycle and your new item to arrive. Exchange@Shoepolishers.com Return: Satisfaction Guaranteed - If you are not 100% satisfied with your purchase, contact us within 7 DAYS of delivery for a FULL REFUND. A 15% restocking fee may apply after this 7 days. No refunds after 30 days. Returns@Shoepolishers.com All Shoe Polishers come with a 1 year manufacture warranty. Customer Service: 1-800-642-2126 fax: 702-920-8624 ShoePolishers.com To pay by check please make a print out (including the shipping charge in the check) to the address below, made payable to: Absaroka Internet Group LLC. PO Box 988 Emigrant, MT 59027 info@shoepolishers.com |